Pharmacist case management guided by remote monitoring improves blood pressure on hypertensive patients
Founded in 1957, HealthPartners Medical Group is the largest consumer-governed, non-profit healthcare organization in the nation, serving more than 1.5 million medical and dental plan members. As an integrated healthcare organization, HealthPartners’ combined national network with Cigna includes 850,000 care providers and 6,000 hospitals caring for over 1 million patients through its multi-specialty group practice of over 1,700 physicians, 50 primary care clinics and 22 urgent care location.
22% reduction in all-cause readmit rate relative to controls, translating into ROIs >6:1
A randomized clinical trial measured the effects of pharmacist case management guided by remote monitoring on BP control in patients at 6 and 12 months, with post-intervention follow up at 18 months. The telehealth intervention group received coaching from pharmacists monitoring their BP and symptoms. The control received care from a primary care physician without remote monitoring. The telehealth cohort saw a full 11/9 mmHg improvement over the control, which was sustained at 6 months post telehealth intervention.