Post discharge monitoring using interactive voice response system reduces 30-day readmission rates. Results include improved care coordination, better patient outcomes and reduced hospitalizations.
Patients often experience complications when transitioning from hospital to home. These complications are frequently related to poor monitoring. An interactive voice response system (IVRS) is proven to improve post-discharge monitoring.
Monitoring patients post-discharge helps to identify patients with new or worsening symptoms, problems with medication, or requests to speak with clinical staff.
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